Covid-19 Travel Update – 23.02.2021
Due to the latest Government Directive to extend the current restrictions holiday homes under our management must remain closed until April 5th. Therefore, we will not be taking any holiday bookings with an arrival date before the above-mentioned date.
If you have been impacted by the latest restrictions we would appreciate if you could please email our Reservations Team by using the following email address [email protected].
Our office staff are working remotely and they are receiving a high level of calls. With that in mind if your booking is altered in any way by a change in government guidelines you will receive a holiday voucher for the accommodation cost valid for a period of 12 months at the same location.
What should I do next?
You do not need to do anything, as we will soon be issuing these vouchers to customers on a travel date basis. To read more about the above-mentioned please refer to our terms & conditions by clicking here.
Due to the fact our staff are working remotely you will experience delays if you choose to call our head office therefore, we really would appreciate if you could only email regarding Covid-19 cancellations and we will respond to your request as soon as possible.
Non-Tourist Related Bookings
We will endeavour to provide assistance where we can to accommodate non-tourist related bookings whilst also complying with the Government guidelines therefore, our website will be processing bookings as normal for the following reasons:
- for essential workers
- for family purposes, such as caring after parent(s) or people in vulnerable categories
- where you have no other permanent accommodation
- should you need to self-isolate
If you are staying in one of our holiday homes please ensure you are adhering to the Government guidelines in place and that your use of the holiday home is for essential purposes only.
The success of the nationwide battle against Covid-19 was and still is, dependant on all of us working together as a community. We hope you and your loved ones continue to stay safe and well. Thank you for your understanding in this difficult time and we look forward to welcoming you to one of our holiday homes in 2021.